How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Proudresolution Pest Control to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens next. It is a general template, not legal advice.

What You Can Raise

You can write to us about:

• Your experience when calling or contacting Proudresolution Pest Control
• How your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Issue Is With a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, work and customer service. If something went wrong with work in your home, start by raising it with the provider directly. Keep a written record.

We still want to know. Feedback about providers helps keep our network honest, and providers who repeatedly fall short of our expectations may be removed. Please know that Proudresolution Pest Control cannot settle contract disputes, refund a provider's work or make decisions for a provider.

If your worry is about how a pesticide was applied, you can also reach out to the agency that regulates pest control in California.

How to File

Email contact@proudresolution.property and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you want from us

After You Write

We will confirm we got your complaint by email, usually within a few business days. We will look into what happened, which may include contacting the provider. Then we will reply with what we found and any steps we plan to take.

If You Are Still Unhappy

If our answer does not satisfy you, reply and ask us to look again. You may also contact your state consumer protection office or attorney general, or your local Better Business Bureau.

Contact

Email: contact@proudresolution.property